More Customer Reviews.  More Calls.

Customer Feedback Management Software Built for Towing Businesses

Rate Your Tow™ is an online review management platform built for towing companies.

Get more customer reviews with automated follow-up that saves your team time.

Connect with popular dispatch software like Towbook and Dispatch Anywhere to automatically send review requests after completed jobs. Make it easy for customers to share their experience, and track message delivery and review-link clicks in one place.

Start getting more Google reviews for your towing company today!

| Rate Your Tow™

SMS review requests   •   Trackable links   •   Delivery & click reporting   •   Multiple locations

THE RATE YOUR TOW™ PLATFORM

Make Customer Follow-Up Part of Every Job

Keep review requests organized and understand what happens after a message is sent.

Review-Request Text Messaging

Send text messages that invite customers to share their experience after a tow or roadside service.

Trackable Review Links

Create unique, trackable short links to monitor usage and track engagement and feedback from text messages, QR Codes, and business cards.

Know Which Messages Get Delivered

Monitor and track message statuses and identify if your messages were delivered, and whether customers clicked their review links.

Manage Reviews Across Locations

Keep messaging settings organized for each of your locations, and get reviews on the Google Business Profiles of locations that need it the most.

See How Customers Respond

Review message activity, delivery rates, and link clicks to see how customers interact with your requests and provide feedback.

Dispatch Software Integration

Connect Rate Your Tow™ with popular dispatch software like Towbook and Dispatch Anywhere to automate your workflow.

HOW IT WORKS

Turn Completed Jobs Into Customer Reviews

Set Up Your Locations and Review Links

Configure your business locations, set up Google Business Profile review links, and configure SMS settings so your company can request reviews.

Get Customer Feedback

Send review requests through the platform, one of our dispatch software integrations, or by creating customized tracking links to measure responses from offline sources.

Track Customer Engagement

Use delivery and click reporting to understand which requests are reaching customers and encouraging them to leave a 5-Star Google review.

BUILT AROUND YOUR OPERATION

Built for One Truck or an Entire Fleet

Whether you run a single truck or manage multiple locations, Rate Your Tow™ helps keep customer follow-up organized. Manage review links and messaging by location, and track review-request activity as your business grows.

Start growing your company and get more reviews today, with Rate Your Tow™!

| Rate Your Tow™

Make Your Next Completed Job a  5-Star Review

Ask how Rate Your Tow™ can support your towing company’s growth and customer satisfaction.

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